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Effective Date: 20/06/2022

1. Introduction

At Pedro Pedals, we're committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, visit our store, or use our services.  

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and mailing address.  
Purchase Information: Details about your purchases, including product information, payment details, and order history.
Account Information: Your username, password, and other account details if you create an account on our website.
Technical Information: Your IP address, browser type, device information, and other technical data collected automatically when you visit our website.
Social Media Information: If you interact with us through social media, we may collect information that you make publicly available.

3. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders.  
To provide you with customer support.
To communicate with you about your orders, promotions, and other relevant information.
To improve our website and services.
To analyze and understand how you use our website.
To comply with legal requirements.

4. Sharing Your Information

We may share your personal information with:

Third-party service providers who help us with our business operations, such as shipping, payment processing, marketing, and customer support.  
Law enforcement or regulatory authorities if required by law.
We may also share your personal information with other third parties if we have your explicit consent or if it's necessary for a legitimate business purpose.

5. Your Rights

You have certain rights regarding your personal information, including the right to:

Access your personal information.
Request the correction or deletion of your personal information.
Object to the processing of your personal information.
Restrict the processing of your personal information.  
Data portability.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.  

8. Cookies

We use cookies and similar technologies to collect information about your use of our website. Please refer to our Cookies Policy for more details on how we use cookies and how you can manage your cookie preferences.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@pedropedals.com or 085 762 6472.

CONTACT US

Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee any questions or concerns you may have about this Privacy Policy.

Contacting Our DPO

If you have questions about this Privacy Policy, including how to exercise your legal rights, you can contact our DPO in the following ways:

  • Email: info@pedropedals.com with the subject line "To the Data Protection Officer"